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Privacy Policy

Last updated: June 06, 2026

1. Comprehensive Data Collection

FEXO PAY operates with the highest security standards. To provide our services and prevent fraudulent activities, we collect extensive information when you register or interact with our platform. This includes, but is not limited to: personal identification details (Name, Email), financial data (Cryptocurrency Wallet Addresses, Transaction Hashes), and strict technical data (IP Addresses, Device Fingerprints, Browser Types, and Geolocation). We actively monitor this data to detect malicious behavior and multi-account creation.

2. KYC (Know Your Customer) & AML Compliance

As a secure investment platform, FEXO PAY strictly adheres to international Anti-Money Laundering (AML) regulations. We reserve the right to request mandatory KYC verification (National ID, Passport, or Selfie Verification) at any time. Failure to provide authentic KYC documents upon request will result in immediate account suspension and the freezing of all associated funds.

3. How We Use Your Information

Your data is primarily used to process deposits, execute daily staking ROI distributions, and manage withdrawals. However, a critical use of your data is for Fraud Prevention and Risk Management. Our automated algorithms analyze user IP addresses and login patterns to instantly detect unauthorized access, VPN abuse, or referral system manipulation. Detected anomalies will trigger automatic account restrictions.

4. Data Sharing & Legal Disclosure

FEXO PAY strongly protects user privacy and does not sell or rent personal data to third-party marketers. However, your privacy is not absolute in cases of illegal activity. We will disclose your identity, IP logs, and transaction history to relevant law enforcement agencies, cybercrime investigation units, or regulatory authorities if we suspect your involvement in money laundering, scamming, or platform exploitation.

5. User Security Responsibilities

While we utilize military-grade encryption (SSL) and secure server environments to protect our databases, the absolute security of your account is your responsibility. You must safeguard your passwords and never share your login credentials. FEXO PAY will not be held liable for any loss of funds resulting from user negligence, compromised email accounts, or weak passwords.

6. Permanent Data Retention for Banned Users

If an account is banned, suspended, or deleted due to a violation of our Terms of Service or Privacy Policy, FEXO PAY permanently retains all data associated with that account (including IP addresses, emails, and wallet addresses). This policy is strictly enforced to prevent banned individuals from ever re-registering or accessing our platform in the future.